Privacy policy.

1. Who we are

This website is operated by Ironside Collision & Custom (“Ironside,” “we,” “us”), a family-owned collision-repair and custom-paint shop at 2140 E. Main St, Mesa, AZ 85213. This policy explains what information we collect when you visit the site, request an estimate, or contact the shop, how that information is used, and the choices you have. Replace this text with the policy approved by your counsel before launch.

2. Information we collect

Information you give us. Details you send through our forms, including name, email, phone number, vehicle year/make/model, a description of damage, insurance-claim status, preferred contact method, and any photos or notes you choose to share.

Usage information. Standard technical data such as pages visited, referring site, browser and device type, and approximate location derived from your IP address, collected through privacy-respecting analytics.

3. How we use it

• To prepare and deliver written estimates and schedule repairs.
• To communicate about your vehicle, including hidden-damage approvals and pickup.
• To dispatch a towing partner when you ask us to.
• To honor a lifetime workmanship warranty and meet insurance and tax record-keeping rules.
• To keep the website secure and improve how it works.

We do not sell personal data. We do not share it with insurers or third parties except as needed to complete a job you asked us to perform.

4. Cookies

This site may use essential cookies to keep forms working and optional analytics cookies to understand how pages are used. See our Cookie Policy for more detail and how to control them.

5. How long we keep it

Estimate and repair records are kept for as long as needed to honor a lifetime workmanship warranty and to satisfy insurance and tax rules. Form submissions that do not become a job are deleted on a reasonable schedule. Analytics data is kept in aggregate.

6. Your choices

You may request a copy of the information we hold about you, ask us to correct it, or ask us to delete it where we are not required to keep it. Contact the shop using the details below. You may opt out of marketing messages at any time; transactional messages about an active job will still be sent.

7. Children

This website is not directed at children under 13, and we do not knowingly collect personal information from them.

8. Security

We use reasonable administrative and technical measures to protect the information you send us. No website is completely secure. Please do not send payment-card numbers through the estimate or contact forms.

9. Changes

We may update this policy from time to time. The “Last updated” date at the top of the page will change when we do. Continued use of the site after an update means you accept the revised policy.

10. Contact

Questions: Ironside Collision & Custom, 2140 E. Main St, Mesa, AZ 85213 · estimates@ironsidecollision.example · (480) 555-0142.